Work History
Experience
- Acted as primary point of contact for remote clients across UK, US, UAE, and Europe, managing scheduling, communication, and session logistics
- Delivered 7,500+ sessions while maintaining a 4.9/5 satisfaction rating
- Coordinated calendars across multiple time zones using Calendly and Google Workspace
- Completed time-sensitive transcription work achieving consistent 5/5 accuracy and formatting scores
- Managed daily digital workflows and task prioritization independently
- Demonstrated reliable remote task execution and meticulous attention to detail
- Reviewed and evaluated data in a remote setting, following structured digital workflows
- Applied process adherence and adaptability skills across varied evaluation tasks
Social Proof
What Clients Say
"I couldn't have asked for a better English teacher. Her knowledge, teaching methods, and ability to explain even complex topics clearly are outstanding. The lessons are always engaging, well-structured, and tailored to individual needs. She creates a positive and motivating environment where learning feels easy and enjoyable."
"She tailors the program to your level and progress, making every class feel both personal and effective. She's incredibly patient. What I appreciate most is the atmosphere she creates — you feel comfortable and motivated to keep going."
"She thoughtfully considers all my comments and suggestions for our next meeting. She is a kind, positive, and joyful person. As a teacher, she makes grammar and concepts easy to understand."
"Sharlotte is quite warm-hearted and nice. She always gives me prompt feedback and corrects me in a way that I definitely learn more and benefit more. She is clear-minded and easy to communicate with. That is why I feel my confidence being built up gradually."
Rev Transcription
Graded Performance
Capabilities
Skills & Tools
Qualifications